Last Updated: December 23, 2025
These Terms and Conditions (“Terms”) govern your use of mardanpetscenter.com (“Website”, “we”, “us”, “our”). By accessing or using this Website, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must discontinue use of the Website.
1. About Us
Mardan Pets Center is a pet products and pet care business operating from Pakistan, providing pet-related products and services through this Website.
2. Eligibility
By using this Website, you confirm that:
- You are legally capable of entering into a binding agreement
- You will use the Website only for lawful purposes
- Any information you provide is accurate and complete
3. Use of the Website
You agree not to:
- Use the Website for fraudulent or unlawful purposes
- Attempt to gain unauthorized access to any systems or data
- Disrupt or interfere with Website functionality or security
- Copy, distribute, or exploit Website content without permission
We reserve the right to suspend or terminate access if these Terms are violated.
4. Products and Services
All products and services displayed on the Website are subject to availability.
- Prices, descriptions, and availability may change without notice
- Product images are for reference only and may differ slightly from actual items
- We reserve the right to limit quantities or discontinue products
5. Orders and Payments
By placing an order:
- You agree to provide accurate billing and contact information
- You authorize payment through our approved payment providers
We reserve the right to cancel or refuse orders due to errors, suspected fraud, or unavailability.
Payment details are handled by third-party payment processors. We do not store full payment card details.
6. Shipping and Delivery
Delivery timelines are estimates only. Delays caused by courier services, weather, or external factors are not our responsibility.
Risk of loss passes to the customer upon successful delivery.
7. Returns and Refunds
Returns and refunds are subject to our return policy:
- Items must be unused and in original packaging
- Certain items such as pet food or hygiene products may not be eligible
- Approved refunds are processed via the original payment method
8. Personal Data and Privacy (GDPR Alignment)
Your use of the Website is also governed by our Privacy Policy, which explains:
- What personal data we collect
- Why and how we process it
- Your rights under GDPR and other data protection laws
We process personal data only when there is a lawful basis, such as:
- Contract performance
- Legal obligation
- Legitimate business interests
- User consent
9. User Rights (EU & GDPR Visitors)
If you are located in the European Union, you have rights including:
- Access to your personal data
- Correction or deletion of data
- Restriction or objection to processing
- Data portability
- Withdrawal of consent
Requests can be made via the contact details on the Website.
10. Cookies and Tracking
The Website uses cookies and similar technologies to ensure functionality, analyze traffic, and support advertising platforms such as Google and Meta.
You can manage cookies through browser settings.
11. Intellectual Property
All Website content, including text, images, logos, graphics, and design, is the property of Mardan Pets Center and protected by intellectual property laws.
Unauthorized use is strictly prohibited.
12. Third-Party Services and Links
The Website may include links or integrations with third-party services. We are not responsible for their content, availability, or privacy practices.
13. Limitation of Liability
To the maximum extent permitted by law, Mardan Pets Center shall not be liable for:
- Indirect, incidental, or consequential damages
- Losses resulting from misuse of products
- Website interruptions, errors, or inaccuracies
Products and services are provided “as is” without warranties unless required by law.
14. Indemnification
You agree to indemnify and hold harmless Mardan Pets Center from any claims, losses, damages, or expenses arising from your misuse of the Website or violation of these Terms.
15. Termination
We reserve the right to suspend or terminate access to the Website without notice if these Terms are violated.
16. Governing Law and Jurisdiction
These Terms are governed by the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of Pakistani courts.
17. Changes to These Terms
We may update these Terms at any time. Changes will be posted on this page with a revised date. Continued use of the Website means acceptance of the updated Terms.
18. Contact
For questions regarding these Terms, please contact Mardan Pets Center through the official contact options listed on mardanpetscenter.com.